Privacy Policy
At Gandum village we take your privacy very seriously and are committed to protecting your personal information. This privacy policy explains the type of information we collect, how we use, store and protect that information.
Information we collect.
We collect and process the following information:
Personal Data
The name, e-mail address, telephone number, address, age, nationality and date of birth that you provide to us when making a reservation, communicating with us, subscribing to our marketing e-mails, participating in our activities or events, or using our coworking space.
Images and Videos
Of public events held on our premises, as well as images from the surveillance cameras spread throughout Gandum Village to ensure the safety of guests and staff.
Technical and usage information
From our website or application, including your IP address, details of your browser and device, and the pages you visit.
Use of information
We collect and process the following information:
1. Process your reservation and provide the services requested.
2. Improve our service offering and customer experience, and understand how our services are used.
3. Send you marketing communications about our offers and promotions, if you have opted to receive them.
4. Maintain the safety and integrity of our facilities.
Data Protection Officer
The Data Protection Officer (DPO) can be contacted at the following email address ola@gandum.pt
Payment Information
When making a reservation. However, we do not keep this information beyond the time necessary to process your payment.
Stay Information
Including check-in and check-out dates, room preferences, information about your travels and any vehicle you may have rented during your stay.
Health Information
If necessary to provide medical assistance during your stay.
Information Storage and Security
We store your personal data securely and take reasonable steps to protect this information from loss, misuse, unauthorized access, disclosure, alteration or destruction. Images from surveillance cameras are stored for a maximum of 30 days and then deleted, unless they are required for security or investigative purposes.
Your Rights
You have the right to request access to your personal data, request a copy of that data, request the correction of any data that is incorrect or incomplete, and request the deletion of your personal data. You can withdraw your consent to the sending of marketing emails at any time by clicking on the "unsubscribe" link in any marketing email we send.
To exercise these rights, please contact us at ola@gandum.pt
This Privacy Policy may be amended from time to time, and the latest version will always be available on our website.
By using our services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with the terms of this Policy, please do not use our services.
If you have any questions about this Privacy Policy, please contact us at ola@gandum.pt .